How can we help?
Browse through our FAQs, and if you still have any questions, don't hesitate to reach out to us at help@manjaras.com. Our dedicated support team is here to help with whatever you need!
✨ OUR JEWELRY
What material is your jewelry made of?
Our jewelry is crafted from premium stainless steel and expertly plated with 18k gold using an advanced technique called PVD (Physical Vapor Deposition).
This innovative method is 10 times more durable than traditional gold or silver plating, ensuring that our pieces are not only stunning but also 100% waterproof!
Is your jewelry hypoallergenic?
Each piece is crafted from high-quality stainless steel and is 100% nickel-free. Our materials are carefully selected to be safe for those with allergies or sensitive skin, ensuring comfort without compromise.
How is your jewelry 100% waterproof?
This is all thanks to our unique plating process! We start with high-quality stainless steel, which is then plated with 18k gold using a modern technique called PVD (Physical Vapor Deposition).
This advanced plating method is ten times thicker than standard gold plating, environmentally friendly, and utilizes a vacuum coating process to create an incredibly durable finish. Its toughness makes our jewelry resistant to almost anything!
How do I take care of my jewelry?
Cleaning Tips:
- Clean your jewelry with just water and mild soap.
- Use a soft cloth to gently wipe your pieces—avoid abrasive cleaning tools.
- Regular cleaning helps minimize residue buildup, keeping your jewelry sparkling daily.
Storage Tips:
- To prevent scratches, store your pieces so they aren’t rubbing against each other.
- Any soft-lined pouch or jewelry box is perfect for storage.
- Ensure your jewelry is completely dry before putting it away.
📦 ORDER & SHIPPING
Will I be charged customs duties and taxes?
What are the estimated delivery times?
WORLDWIDE SHIPPING - 100% TRACKED.
US, UK, Australia, Canada, New Zealand 5-12 business days
Rest of the World
- Shipping time: 5-18 business days
What is your order and shipping process?
Once you've placed your order, you'll receive an order confirmation via email. Typically, we process and dispatch orders within 1-2 business days. Please note that unforeseen circumstances may cause occasional fulfillment delays.
Once your order is on its way, delivery may take between 5-15 days, depending on your shipping destination and any potential delays. We'll send you a tracking number via email, so you can follow your order’s journey on our tracking page. You’ll also receive email notifications when your order is shipped and when it’s delivered.